This Privacy Policy explains how TrueLynk Corp. (“TrueLynk,” “we,” “our,” or “us”) collects, uses, stores, and protects information about users of the TrueLynk Platform, including Advisors, Solution Providers (“Clients”), Enterprises, website visitors, and other parties who interact with our services. By accessing or using the Platform, you agree to the practices described in this Policy.

If you do not agree with any part of this Policy, please discontinue use of the Platform.

1. INFORMATION WE COLLECT

We collect information to operate, improve, and secure the TrueLynk Platform. This includes:

1.1 Information You Provide

• Name, email, phone number, title, and professional information
• Advisor profile details
• Relationship strength indicators and metadata
• Uploaded or submitted contact data (only if you choose to share or validate it)
• Information exchanged during onboarding or client engagement
• Invoices, payment details, and tax documentation (as required for payouts)

1.2 Automatically Collected Information

We may collect:

• Device information (browser type, operating system)
• IP address
• Usage activity and Platform interactions
• Cookies or similar technologies for analytics and performance

1.3 Information from Third Parties

We may receive information from:

• Public data sources
• Clients and Advisors as part of a match
• Third-party service providers supporting our operations

2. HOW WE USE INFORMATION

We use information for legitimate business purposes, including:

• Facilitating warm introductions and matching Advisors with Clients and Enterprises
• Delivering meetings, strategic advisory services, and platform engagements
• Evaluating Advisor fit and relationship validation
• Processing payments, referral rewards, and revenue share
• Operating, maintaining, improving, and securing the Platform
• Communicating updates, offers, and administrative notices
• Complying with legal, regulatory, and contractual obligations

We do not sell personal information.

3. RELATIONSHIP DATA AND PRIVACY CONTROL

3.1 Relationship Metadata

TrueLynk may display limited metadata (e.g., organization name + relationship strength rating) solely for internal matching and ranking. Your personal contact information is never displayed without your permission.

3.2 Advisor Visibility Controls

Advisors control whether they appear in:

• Private Mode (default)
• Public Mode (visible to eligible Clients)

TrueLynk displays visibility settings only as selected by the Advisor.

3.3 Contact Privacy

Advisor contact information is never shared or revealed unless:

• You explicitly approve a match, or
• You choose to participate in a meeting or engagement

4. HOW WE SHARE INFORMATION

We may share information only as necessary to deliver the Platform:

4.1 With Solution Providers and Enterprises

Only after:

• Match approval
• Advisor approval
• Visibility and contact preferences are respected

4.2 With Service Providers

We may use third-party vendors for:

• Payment processing
• Analytics
• Data hosting
• CRM and communication tools

Service providers may only use data to support TrueLynk’s operations.

4.3 For Legal or Compliance Reasons

We may disclose information if required to:

• Comply with law, subpoena, or investigation
• Protect the rights, safety, and property of TrueLynk, our users, or the public

We do not disclose personal data for marketing by unrelated third parties.

5. COOKIES AND TRACKING

We use cookies and similar technologies to:

• Improve Platform performance
• Track usage patterns
• Support login sessions and personalization

You can manage cookies via your browser settings.

6. DATA SECURITY

We use administrative, technical, and physical safeguards to protect information.
However, no system is perfectly secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain information for as long as necessary to:

• Operate the Platform
• Meet legal, accounting, and regulatory obligations
• Resolve disputes and maintain audit records

You may request deletion of your information (subject to allowable exceptions).

8. INTERNATIONAL USERS

If you access the Platform from outside the United States, you consent to the processing and storage of your information in the U.S. and other jurisdictions where TrueLynk operates.

9. YOUR RIGHTS

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Withdraw consent for optional uses
• Request a copy of your data

Requests can be made by contacting TrueLynk at the email listed below.

10. CHILDREN’S PRIVACY

The Platform is not intended for children under 18.
We do not knowingly collect data from minors.

11. THIRD-PARTY LINKS

The Platform may contain links to third-party sites. TrueLynk is not responsible for their privacy practices.

12. CHANGES TO THIS PRIVACY POLICY

TrueLynk may update this Privacy Policy periodically. When changes are made, the “Last Updated” date will be revised. The version posted on the Platform is the governing version. Your continued use of the Platform constitutes acceptance of any updates.

13. GOVERNING LAW

This Privacy Policy is governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

14. CONTACT US

If you have questions or requests related to this Privacy Policy, please contact:

TrueLynk Corp.
Privacy & Data Protection Office
Email: eric@truelynk.com

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