This Privacy Policy explains how TrueLynk Corp. (“TrueLynk,” “we,” “our,” or “us”) collects, uses, discloses, stores, and protects personal information in connection with the TrueLynk website, applications, platform, and related services (collectively, the “Services”). It also explains the choices and controls available to individuals.
TrueLynk is designed around selective, permission-based participation. Each individual controls which Relationship Networks they join, what relationship information they make visible within those networks, and whether they participate in a particular introduction or opportunity.
1 Scope and Key Roles
This Policy applies to website visitors and all users of the Services. A “User” is an individual with a TrueLynk account. Depending on how a User participates, the User may also be:
• a Network Member in one or more Company, Community, or other approved Relationship Networks;
• an Advisor who elects to review or support opportunities for one or more Solution Providers;
• an authorized representative or employee of a company or other organization using TrueLynk; or
• a participant in an introduction, collaboration, referral, advisory, or other approved opportunity.
A company or organization that creates or operates a Relationship Network, purchases Services, or otherwise contracts with TrueLynk may be referred to as a “Client.” A growth company supported by Advisors may also be referred to as a “Solution Provider.” An organization or buyer that may receive an introduction may be referred to as an “Enterprise.” These roles may overlap, and the same User may participate in multiple roles or Relationship Networks.
2 Information We Collect
2.1 Information You Provide
• Account and profile information, such as name, email address, telephone number, title, company, professional background, profile image, and login information.
• Relationship information, such as people and companies you know, relationship strength or ratings, relationship context, notes, classifications, tags, visibility preferences, and willingness to assist.
• Connection or contact information that you choose to import, upload, enter, or otherwise provide, including information from a professional-network export or another authorized source.
• Relationship Network participation information, including networks you join, invitations, approvals, roles, preferences, and participation mode.
• Company, target-account, opportunity, match, introduction, collaboration, messaging, activity, and outcome information.
• Advisor-interest, availability, industry, geographic, compensation, conflict, and engagement preferences.
• Communications with TrueLynk, Clients, Network Members, Advisors, and other Users through or about the Services.
• Billing, payment, tax, agreement, and reward information when applicable.
• Any other information you choose to submit through the Services.
2.2 Information About Other People
The information a User provides may include professional information about people who do not have TrueLynk accounts. Users should provide only information they are authorized to use and should not upload sensitive personal information, private communications, or information unrelated to a legitimate professional relationship or business purpose.
2.3 Information Collected Automatically
• Device, browser, operating-system, IP-address, and approximate-location information;
• log, authentication, security, error, and diagnostic information;
• pages, features, searches, actions, clicks, and other Service usage; and
• cookies, pixels, local storage, and similar technologies used for essential functionality, security, preferences, analytics, and performance.
2.4 Information from Clients and Third Parties
• information supplied by a Client or another User in connection with a Relationship Network, target account, invitation, match, or opportunity;
• publicly available professional or company information;
• information from service providers that support authentication, data hosting, analytics, enrichment, communications, payments, customer support, or security; and
• information from integrations or third-party services that you choose to connect or use.
3 How We Use Information
• Create, operate, support, and secure accounts and Relationship Networks.
• Organize, classify, enrich, search, and display relationships and related professional information.
• Use Relationship Intelligence and automated or AI-assisted tools to suggest classifications, relevant matches, potential introduction paths, target-account coverage, and other opportunities.
• Enable Users to join and participate in multiple Relationship Networks and to manage visibility and sharing preferences separately where available.
• Help companies and communities understand relationship coverage, identify potential paths, collaborate, request introductions, and track activity and outcomes.
• Help eligible Users explore and participate in Advisor opportunities with one or more Solution Providers.
• Facilitate communications, introductions, meetings, rewards, payments, agreements, support, and program administration.
• Personalize and improve the Services, develop features, conduct analytics, and troubleshoot performance.
• Prevent fraud, abuse, unauthorized access, and violations of our agreements or policies.
• Comply with legal, tax, accounting, regulatory, and contractual obligations.
• Send operational communications and, where permitted, product updates or marketing communications. Users may opt out of promotional email while continuing to receive necessary Service messages.
Automated suggestions are intended to assist Users and are not guarantees of relationship strength, relevance, consent, availability, or outcomes. Users remain responsible for deciding whether to share information, contact someone, request or make an introduction, or pursue an opportunity.
4 Relationship Information and User Control
4.1 Relationship Networks
A User may join multiple Relationship Networks, subject to invitation, approval, eligibility, and network-specific terms. Joining one Relationship Network does not automatically make the User’s information visible in another Relationship Network.
4.2 Visibility and Selective Sharing
Users control the relationship information they choose to make visible or share, subject to the settings and features available in the Services. A Client does not automatically receive a User’s complete contact list or entire Personal Relationship Network. TrueLynk may display limited relationship signals or metadata that the User has made available within the relevant Relationship Network, such as a company name, relationship classification, strength indicator, or potential match.
4.3 Relationship Details and Introductions
Specific relationship details, contact information, or contextual information may be shared when the User chooses to provide them, approves a request, participates in an introduction, or otherwise authorizes sharing. An introduction is voluntary, and Users may decline or stop participating unless a separate agreement provides otherwise.
4.4 Advisors
A User who expresses interest in Advisor opportunities may be reviewed for fit. An Advisor may choose to support multiple Solution Providers, subject to eligibility, conflicts, confidentiality, applicable agreements, and the Advisor’s preferences. TrueLynk may share an Advisor’s approved profile information and relevant relationship signals with eligible Solution Providers, but does not make the Advisor’s entire network generally available.
5 Artificial Intelligence and Enrichment
TrueLynk may use automated systems, machine learning, artificial intelligence, and data-enrichment services to organize and classify information, suggest relationship context, identify potential matches or paths, generate summaries or draft messages, improve data quality, and support other Service features. These systems can produce incomplete or inaccurate results. Users should review outputs before relying on or sharing them.
We may send information to service providers that process data on our behalf to deliver these functions. We require service providers to use information only as permitted by our agreements and applicable law. TrueLynk does not sell personal information.
6 How We Disclose Information
We may disclose information in the following circumstances:
• Within a Relationship Network, according to the User’s role, actions, approvals, and visibility settings.
• To a Client, Solution Provider, Network Member, Advisor, Enterprise, or other participant when necessary for an approved match, introduction, opportunity, collaboration, program, or payment.
• To vendors and service providers supporting hosting, security, authentication, analytics, communications, AI or enrichment features, customer support, payments, accounting, and other operations.
• To professional advisers, auditors, insurers, financing sources, or transaction counterparties subject to appropriate confidentiality obligations.
• In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
• When required by law, legal process, or government request, or when reasonably necessary to protect rights, safety, security, property, Users, TrueLynk, or the public.
• At the User’s direction or with the User’s consent.
We do not sell personal information for money or disclose personal information to unrelated third parties for their own independent direct-marketing purposes. Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Where applicable, TrueLynk will provide required notices and choices concerning those activities.
7 Client and Organizational Accounts
When a User accesses the Services through a Client or organization, that organization may administer the applicable company account and may access information associated with that organizational account, such as users, target accounts, network participation, approved relationship signals, introductions, activity, and program results. The organization’s access does not override the individual visibility and sharing controls described in this Policy except as disclosed at collection or agreed in a separate contract.
Where TrueLynk processes personal information on behalf of a Client, the Client may be the controller or business responsible for that processing and TrueLynk may act as its processor or service provider. Requests concerning Client-controlled information may be referred to the relevant Client.
8 Cookies and Similar Technologies
TrueLynk uses cookies and similar technologies for authentication, security, preferences, analytics, and performance. Users can manage many cookies through browser settings and any consent tools we make available. Disabling certain technologies may affect Service functionality.
9 Data Security
We use administrative, technical, and organizational safeguards designed to protect personal information. No security measure or system is completely secure, and we cannot guarantee absolute security. Users are responsible for safeguarding credentials and promptly notifying us of suspected unauthorized access.
10 Data Retention
We retain information for as long as reasonably necessary to provide the Services, maintain Relationship Networks and records, fulfill the purposes described in this Policy, comply with legal, tax, accounting, and contractual obligations, resolve disputes, enforce agreements, prevent abuse, and protect legitimate business interests. Retention periods vary by information type, account status, Client instructions, and legal requirements. Information may remain in backups for a limited period after deletion.
11 Your Choices and Privacy Rights
Depending on location and applicable law, an individual may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or information about the collection and disclosure of personal information. An individual may also have rights to opt out of certain sales, sharing, targeted advertising, or profiling. TrueLynk will not discriminate against an individual for exercising applicable privacy rights.
To submit a request, contact info@truelynk.com with “Privacy Request” in the subject line. We may need to verify identity and authority before completing a request. Authorized agents may submit requests where permitted by law. Some information may be exempt from a request or retained as required or permitted by law. If information is controlled by a Client, we may direct the request to that Client. Where applicable law provides a right to appeal our response, an appeal may be submitted through the same email address with “Privacy Appeal” in the subject line.
Users can also update certain profile, relationship, visibility, and participation information through available account settings. Promotional emails may be discontinued through the unsubscribe link in the message.
12 Information Concerning Non Users
A person who does not have a TrueLynk account may contact us to ask whether TrueLynk maintains professional information about them and to request correction or deletion where applicable. We may require sufficient information to locate the record and verify the requester.
13 International Processing
TrueLynk is based in the United States. Information may be processed in the United States and other countries where TrueLynk or its service providers operate. Those countries may have different data-protection laws. Where required, we use appropriate safeguards for cross-border transfers.
14 Children
The Services are intended for business and professional use and are not directed to anyone under 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take reasonable steps to delete it.
15 Third Party Services and Links
The Services may link to or interoperate with third-party services. Their privacy practices are governed by their own policies. TrueLynk is not responsible for third-party services that it does not control. References to third-party platforms do not imply affiliation or endorsement.
16 Changes to This Policy
We may update this Policy periodically. We will post the revised version and update the “Last Updated” date. When required, we will provide additional notice or obtain consent. Continued use after an update is subject to applicable law.
17 Contact Us
Questions, privacy requests, or concerns may be directed to:
TrueLynk Corp.
Privacy and Data Protection
Email: info@truelynk.com
