1. Agreement to Terms

Welcome to TrueLynk (“TrueLynk,” “we,” “our,” or “us”).
These Terms of Use (“Terms”) apply to your use of:

• The TrueLynk website
• The TrueLynk application & platform
• All related services, tools, and content

By accessing or using TrueLynk, you agree to these Terms. If you do not agree, do not use the platform.

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2. What TrueLynk Does

TrueLynk is a relationship-based platform that connects Advisors, Solution Providers (growth companies), and Enterprises through vetted warm introductions and matched opportunities.

TrueLynk does not guarantee outcomes, meetings, acceptance, revenue, or results. All participation is voluntary and at each user’s discretion.

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3. Eligibility

To use TrueLynk, you must:

• Be at least 18 years old
• Have the authority to enter into these Terms
• Provide accurate information during registration
• Not be prohibited from receiving such services under applicable law

We may deny access to any user at our sole discretion.

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4. User Types

TrueLynk supports three categories of users:

4.1 Advisors

Professionals who:

• Add companies they know
• Provide warm introductions
• Optionally provide strategic input where appropriate
• May receive compensation for approved activities

4.2 Solution Providers (“Clients”)

Growth companies that:

• Submit target accounts
• Engage with matched Advisors
• Compensate TrueLynk and Advisors for approved introductions or advisory work

4.3 Enterprises

Organizations receiving introductions to relevant solution providers.

Each user category has its own agreements, eligibility requirements, and responsibilities.

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5. Account Registration

You agree to:

• Provide truthful, accurate information
• Keep login credentials confidential
• Use the platform only for lawful and legitimate business purposes

You are responsible for any activity conducted via your account.

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6. Privacy & Data

Your privacy is essential to TrueLynk.
Key principles:

• We do not sell Advisor or Client data.
• Advisors do not need to upload contacts.
• Advisor relationship ratings remain confidential.
• You choose when and how to engage.
• Information is only shared when you explicitly approve an introduction.

See our Privacy Policy for full details.

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7. Relationship Ratings (“RRs”)

Advisors may rate their relationship strength with companies.
These ratings:

• Are confidential
• Are used only for matching
• Can be updated or removed by the Advisor at any time

RRs do not imply endorsement or obligation.

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8. Matching & Introductions

TrueLynk attempts to identify high-value matches using:

• Relationship Ratings
• Company profiles
• Client ICPs
• Platform data

A match is not an obligation.
Advisors choose if and how they want to participate.

Introductions require approval from both the Advisor and the Client.

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9. Compensation

Compensation for Advisors may include:

• Meeting fees
• Revenue share
• Optional retainers
• Optional equity (rare, negotiated separately)

Compensation amounts vary by Client, opportunity, and individual agreement.

Payments are made after TrueLynk receives payment from Clients, per the applicable Advisor or Client Agreement.

Referral programs are optional and may be changed or discontinued at any time.

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10. User Conduct

You agree not to:

• Misrepresent your identity or relationships
• Upload harmful, illegal, or infringing content
• Attempt to reverse-engineer, copy, or replicate the platform
• Engage in unauthorized outreach using confidential information
• Circumvent TrueLynk fees, agreements, or processes
• Harass, pressure, or solicit other users outside approved workflows

Violation may result in suspension or termination.

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11. Intellectual Property

TrueLynk owns all:

• Platform technology
• Materials and content
• Logos, branding, and designs
• Proprietary data and algorithms

Users may not reproduce or use these materials without written permission.

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12. Disclaimers

TrueLynk is provided “as is” without warranties of any kind, including:

• Availability
• Accuracy
• Fit for a particular purpose
• Outcomes or revenue

You use the platform at your own risk.

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13. Limitation of Liability

To the fullest extent permitted by law:

• TrueLynk is not liable for indirect, incidental, special, or consequential damages.
• TrueLynk’s total liability shall not exceed the amount paid by the user to TrueLynk in the twelve months prior to the claim.

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14. Termination

TrueLynk may suspend or terminate access if:

• Terms are violated
• Fraud, misuse, or misconduct is detected
• Legal or compliance reasons require it

Users may also close their accounts at any time.

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15. Modifications

TrueLynk may update these Terms from time to time.
Updated Terms become effective once posted.
Continued use of the platform constitutes acceptance.

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16. Governing Law

These Terms are governed by the laws of the state of Delaware, without regard to conflict of law principles.

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17. Contact

For questions about these Terms, contact:
eric@truelynk.com

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